HouseRules
Check-In and Check-Out
Guest must be 18+ at the time of check-in or must be accompanied by someone who is 18+.
Check-in time: From 14:00 hours
Check-out time: Until 12:00 hours
Cancellation and Prepayment
Cancellation and prepayment policies vary according to accommodation type.
Please check what conditions may apply to each option when making your selection.
Children and Beds
Child policies: All children, regardless of age, are welcome.
To view accurate prices and occupancy information, kindly indicate the number of children in your group along with their ages during your search.
Cot and extra bed policies: This property does not provide cots
Extra bed Policies
For guests aged 13 years or older, an extra bed is available upon request at a rate of INR 1,000 per person, per night.
Prices for extra beds are not included in the total price and will need to be paid separately during your stay.
The availability of extra beds depends on the option you select
All extra bed requests are subject to availability.
No Liquors Policy
For the comfort and safety of all guests, we do not permit the consumption of alcoholic liquors within the room premises. We understand the importance of a peaceful stay and encourage responsible enjoyment of beverages in designated areas outside the rooms.
No Smoking Policy
In accordance with local regulations and to ensure the well-being of our guests, smoking is strictly prohibited within the rooms. We provide designated smoking areas outside the building where you can comfortably enjoy your smoke.
Pets
Pets are not permitted on the premises.
Accepted Cards
The hotel accepts MasterCard and Visa.
Hampton By IC’s, Rohillapur accepts these cards and retains the right to temporarily pre-authorize an amount on the credit card prior to arrival.
The hotel will place a pre-authorization hold of INR 10 on the credit card, which will be adjusted against the final bill.
Taxes
Kindly note the applicable Goods and Services Tax (GST) rate associated with your room selection: 12% for room rates below INR 2,499, or 18% for room rates exceeding INR 2,500.
In case you pay more tax than required, you may collect the balance amount from the hotel during check-out.
If your tax payment falls short of the required amount, the hotel reserves the right to collect the remaining balance from you during check-out.
COVID-19 Measures
Due to the ongoing COVID-19 pandemic, it is essential to make a reservation at this property in adherence to the local government guidelines of the destination. This includes considerations like the purpose of travel and the maximum permissible group size.
Following government directives to reduce the spread of COVID-19, the property may request additional documentation from guests to verify their identity, travel plans, and other pertinent details, especially during periods when such guidelines are in effect.
In response to the COVID-19 pandemic, this property has implemented supplementary safety and sanitation measures to ensure guest well-being.
Hotel Rules - Code of conduct
Dear guests, to ensure safety and comfort of the Hotel guests during their stay, we have clarified some guidelines.
1. Guests shall acquaint themselves with the fire safety procedures and comply immediately with fire or other safety drills, alarms, and instructions.
2. Guests shall always behave appropriately and with discretion, respectful of the Hotel environment and staff, as well as of other guests.
3. During the quiet hours from 11pm to 7am, guests shall be particularly considerate and refrain from any conduct that could disturb others in the vicinity.
4. Guests are given the key card upon registration at the reception and are kindly asked to lock the rooms. Guests are required to handover their keys to the receptionist upon departure. If guests lose or do not return the keycard, they are obligated to pay the penalty of INR 500.
5. Rooms can only be used by guests who are duly registered at the reception with a valid identity document. No overnight visitors are permitted.
6. Disturbing other Guests is not allowed. Hotel keeps the right to refuse further hospitality to the Guest who disturbs other Guests or on other way disrespects House Rules.
7. Food must be consumed only in common areas and food waste must be properly disposed of.
8. Smoking, alcohol, and recreational drugs are strictly prohibited.
9. The facilities of the Hotel are for the enjoyment of all guests. To this end, care shall be taken to respect the infrastructure. In particular, furniture shall not be moved, and nothing may be fixed to furniture or walls.
10. Guests are expected to keep their rooms and the common areas clean and tidy at all times.
11. Proper care should be taken of personal valuables. The IC's Hotel is not responsible in the event of their theft, loss or damage. Lost and Found items will be kept by the Housing Service for 3 months. They can be retrieved at the Hotel Reception only. No items can be sent. Perishable items will be disposed of immediately.
12. Linen is changed every third day. Used towels are changed daily.
13. In all Guest rooms DO NOT DISTURB signaling switch has been provided. Hotel rule is that this signal cannot remain activated longer than 24 hours. After this time, Hotel reserves the right to enter the room due to Safety and Security reasons.
14. Hotel guests must have appropriate clothes and footwear when they are moving through the public spaces of the hotel.
15. Carrying explosives, weapons, inflammable materials, or other dangerous chemicals into the hotel is prohibited.
Hampton By IC’s Hotel reserves the right to charge guests additional cleaning or damage fees, or to evict guests without refund and/or inform their Hampton By IC’s hierarchy and/or home institution, should they fail to comply with the above-mentioned rules.
